.eu Frequently Asked Questions

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General
  1. What is the .eu Top Level Domain (TLD) for?
  2. Who is eligible to apply for .eu?
  3. Who is EURid?
  4. What is an Accredited Registrar?
  5. Are you an Accredited Registrar?
  6. How is the .eu domain being introduced?
  7. What is the Proposed Timetable for Launch?
  8. How do I place an order?
  9. How long can I register .eu for?
  10. What are the technical domain registration requirements?
  11. Where can I read EURid's detailed Sunrise Rules, Registration Policy, Terms and Conditions, WHOIS Policy and Registration Guidelines, plus information on the Validation Procedure and Dispute Resolution (in a variety of EU languages)?
  12. Where can I find EURid's Registration Agreement (Terms and Conditions)?

    Sunrise

  13. What is a Sunrise Period?
  14. What are the requirements for making a Sunrise Application?
  15. What will the Validation Process be for Sunrise?
  16. How can I make a Sunrise Application?
  17. When will I know whether my Sunrise Application has been successful or not?
  18. What if my Sunrise Application is unsuccessful?
  19. Where can I read EURid's detailed Sunrise Rules?
  20. What is a Prior Right?
  21. Where can I find out what Prior Rights are protected in my EU member state?
  22. What names I can apply for on the basis of my Prior Right?
  23. What types of Registered Trademark are valid?
  24. Are Device/Picture Marks protected and to what extent?
  25. What will be the validation process for trademarks which have been licensed or transferred?
  26. Will pending trademark applications be considered?
  27. Is an 'unregistered trademark' the same as a pending trademark application (i.e. a trademark that has been applied for but not yet registered by the trademark register)?
  28. Will expedited trade marks be accepted?
  29. What do you mean by a 'business identifier'?
  30. What is considered the 'official name' of a company?
  31. What documentary evidence will be required to prove that a particular Prior Right exists?
  32. Do you have a summary document showing the documentary evidence that will be required to support all Phase 2 Sunrise applications?

    Pre-Registration

  33. Can I Pre-Register for the Open Registration period?
  34. What are the requirements for making a Pre-Registration Application?
  35. When will I know whether my Pre-Registration Application has been successful or not?
  36. What if my Pre-Registration Application is unsuccessful?
  37. Why is your system telling me that an .eu domain is unavailable when I try to make a Pre-Registration Application?

 

General

1. What is the .eu Top Level Domain (TLD) for?


.eu is a new Top Level Domain (TLD) or 'domain extension' (like .com, for example) specifically for European entities. It will indicate that the owner of a domain name has a presence in the European Community (European Union).

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2. Who is eligible to apply for .eu?

ALL applicants must adhere to a strict geographic requirement. Applicants must be:
The address submitted in the application must be a European address.

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3. Who is EURid?

EURid is the official Registry Operator, charged with overseeing the release of the domain, maintaining the registration database and drawing up the rules. It is a non-profit organisation. Its website is at www.eurid.eu.
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4. What is an Accredited Registrar?

An Accredited Registrar is a body licensed by EURid to sell the .eu domain. Registrations of the .eu domain can only be done through Accredited Registrars, EURid will not accept registrations directly. Accredited Registrars are allowed to accept both Sunrise Applications and Pre-Registration Applications for the Open Registration period.

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5. Are you an Accredited Registrar?

Yes we are. We are part of Group NBT plc, which is accredited with EURid under its NetNames brand. In making an application for a .eu domain through us you will be entering into a registration agreement with NetNames.

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6. How is the .eu domain being introduced?

The .eu domain is being introduced in three phases:-
  1. Phase 1 Sunrise - For holders of Registered Community Trademarks, National Trademarks or International Trademarks (recognised within a member state), Public Bodies and holders of Geographical Indications and Designations of Origin.
  2. Phase 2 Sunrise - For the above AND for holders of other 'Prior Rights' that are protected under the national law of the member state in which they are held.
  3. Open Registration - First-come, first-served for entities in the European Community.
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7. What is the Proposed Timetable for Launch?

See below for start dates of the phased Sunrise Period and the subsequent Open Registration period of .eu, as announced by registry operator EURid. Accredited Registrars are allowed to accept both Sunrise Applications and pre-registrations for Open Registration.

The proposed timetable for launch is shown here:

7th December 2005 - 6th February 2006 --- Phase 1 Sunrise
7th February - 6th April --- Phase 2 Sunrise
7th April onwards --- Open Registration begins (first-come, first-served)

We will update this timetable if EURid makes any changes to it.

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8. How do I place an order?

You can make a Sunrise Application by visiting our specialist site www.gtld.com.

You can make a Pre-Registration Application for the Open Registration period (post-Sunrise) through any of the Group NBT plc companies. If you arrived on this page directly from www.gtld.com, go to www.netnames.com to make a Pre-Registration Application.

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9. How long can I register .eu for?

A .eu domain name can initially only be registered for a period of one year, after which year (at point of renewal) you will be given the opportunity to extend the registration for an additional period.

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10. What are the technical domain registration requirements? Restricted Domains A list of restricted domains will be published by EURid, but will contain:
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11. Where can I read EURid's detailed Sunrise Rules, Registration Policy, Terms and Conditions, WHOIS Policy and Registration Guidelines, plus information on the Validation Procedure and Dispute Resolution (in a variety of EU languages)?

These can be found on this page.

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12. Where can I find EURid's Registration Agreement (Terms and Conditions)?

These are the Registration Terms and Conditions and can be found in a variety of EU languages on this page. Scroll down and look for Terms and Conditions - then choose the required language. Note that they take the form of downloadable PDF files.

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Sunrise

13. What is a Sunrise Period?

A 'Sunrise Period' is a commonly-used industry term for an initial restricted registration period offering an opportunity for specifically qualifying entities to apply for specific domain name registrations in advance of more general release.

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14. What are the requirements for making a Sunrise Application?

A Prior Right is simply a right to a particular word or set of words, protected under the appropriate national law (i.e. that which applies to the individual or company who will be the legal owner of the domain name, dependent upon their official address).
In all cases, applicants should refer to EURid's Sunrise Rules and Annex 1 documents, and if necessary seek legal advice in order to determine whether they qualify under a particular Prior Right, and to confirm the exact nature of the documentary evidence that will be required to support an application.

Applications will be accepted from the following categories of Prior Right holders (note that some of the categories are only applicable to Sunrise from Phase 2 onwards):

The following types of Prior Right are acceptable categories for the Sunrise Period from Phase 2 onwards only (i.e. from 7 February to 6 April), in as far as that right is protected under national law in the member state in which it is held:

Registration on the basis of a prior right shall consist of the registration of the complete name for which the prior right exists (exact-match), as written in the documentation which proves that such a right exists.

The above list is not exhaustive and a list of the most commonly recognised rights and the evidence required to demonstrate that a right is held is provided in the .eu Sunrise Rules, which you can find here. It is advisable to also read EURid's Annex 1 to the Sunrise Rules, on the same page.

Please be aware that in order to confirm a Sunrise Application, you will be required to specifically indicate your acceptance of EURid's Terms and Conditions. They can be found in English here as a downloadable PDF file.

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15. What will the Validation Process be for Sunrise?

All claims for Prior Rights must be verifiable by documentary evidence which demonstrates the right under the law by virtue of which it exists.

EURid, upon receipt of the application, shall block the domain name in question until validation has taken place or until the deadline passes for receipt of documentation. If EURid receives more than one claim for the same domain during the phased registration period, applications shall be dealt with in strict chronological order.

During the Sunrise Period, EURid shall make available a database containing information about the domain names applied for under the procedure for phased registration, the applicants, the Registrar that submitted the application, the deadline for submission of validation documents, and subsequent claims on the names.

Every applicant will receive a link to a unique declaration form which they must print, sign and submit with the required documentary evidence that shows that he or she is the holder of the Prior Right claimed on the name in question. The documentary evidence shall be sent to the Validation Agent, Price Waterhouse Coopers, at the address indicated on the declaration form. The applicant shall submit the evidence in such a way that it shall be received by the Validation Agent, strictly within 40 days from the submission of the application for the domain name. If the documentary evidence has not been received by the deadline, the application for the domain shall be rejected and if there is another application in the queue, then it will be processed. The Validation Agent will timestamp the documentary evidence upon receipt - a unique barcode on the declaration form will aid the time-stamping process.

The Validation Agent will only examine the Prior Rights of the applicant who is first in line once the documentation has been received. If there are other applicants in the queue, then they will have to wait until the documentation of the first-in-line is received and assessed before their application will even be considered for validation and this will only occur if the first applicant's Prior Rights have not been approved or documents not returned i.e. the examination of each claim in chronological order of receipt shall be followed until a claim is found for which Prior Rights on the name in question are confirmed.

In all cases, applicants should refer to EURid's Sunrise Rules and Annex 1 documents, and if necessary seek legal advice in order to determine whether they qualify under a particular Prior Right, and to confirm the exact nature of the documentary evidence that will be required to support an application.

To read our document on the submission of documentary evidence, please go here.

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16. How can I make a Sunrise Application?

You can make a Sunrise Application by visiting our specialist site www.gtld.com.
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17. When will I know whether my Sunrise Application has been successful or not?

Please note that we will not know whether a Sunrise Application has been successful or not for some time. The Sunrise Period will run into 2006 and even then, certain domains may be locked for some time as a result of multiple applications during Sunrise. We will endeavour to inform you whether your Application has been successful or not as soon as possible after EURid has made us aware.

Please also note that even after you are told you have been successful in a Sunrise Application you will have to wait 40 days before you are able to use the domain name.

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18. What if my Sunrise Application is unsuccessful?

If your Sunrise Application is unsuccessful for any reason, including non-provision of the necessary EU address or an inability to comply with EURid's Terms and Conditions, we will refund a portion of the total charge. The exact amount will be made clear to you before you pay.

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19. Where can I read EURid's detailed Sunrise Rules?

They are available here.

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20. What is a Prior Right?

A Prior Right is simply a right to a particular word or set of words, protected under the appropriate national law (i.e. that which applies to the individual or company who will be the legal owner of the domain name, dependent upon their official address). Holders of Prior Rights recognised or established by national and/or community law (and Public Bodies) shall be eligible to apply to register domain names during a period of phased registration before general registration of .eu domain names starts.

'Prior Rights' shall be understood to include, amongst other things, registered national and community trademarks, geographical indications or designations of origin, and, in as far as they are protected under national law in the member state where they are held: unregistered trademarks, trade names, business identifiers, company names, family names, and distinctive titles of protected literary works.

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21. Where can I find out what Prior Rights are protected in my EU member state?

To read EURid's document (Annex 1) on which Prior Rights are protected in each EU member state, please go here. Look for Annex 1: "Prior Rights" - country overview. Note that they take the form of downloadable Excel files.

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22. What names I can apply for on the basis of my Prior Right?

Registration on the basis of a prior right consists of registration of the COMPLETE NAME for which the prior right exists, as stated in the documentary evidence proving that the right exists. The general principle is that the domain name applied for must EXACTLY match the name for which the prior right exists (apart from the specific cases explained lower down).

For instance, if you have a registered trademark for "PricewaterhouseCoopers Consulting", a domain name application for "pricewaterhousecoopers.eu" or for "consulting.eu" will NOT be allowed.

Where the name for which a prior right is claimed contains a hyphen, the hyphen CANNOT be omitted from the domain name applied for.

If the name over which a prior right exists contains a space between the textual or word elements, it may be omitted or replaced by a hyphen.

Apart from the exceptions listed below, it is not permitted to include or exclude any letters or numbers from a name over which a prior right exists.

Exception 1:

The following characters and punctuation marks cannot form part of a domain name:
& @ " ' ( § ! Ç à ) [ ] . / ; , ? = + %

These must be transcribed, omitted or replaced by hyphen.

For instance, if you have a trademark "A & B" that is registered as a Community trademark, you are entitled to apply for the domain names "A-B.eu" and "AB.eu", but also for "AandB.eu", "AetB.eu", "AundB.eu", and the like.

Exception 2:

For names in other than standard Latin script, the domain applied for must be transliterated into such according to generally accepted transliteration standards. Transliterations of scripts not generally used in an official EU language will NOT be accepted.


Some guidelines and examples:

Allowed: consultantseu.eu or consultants-eu.eu
Not allowed: consultants.eu

Allowed: pricewaterhousecooperstaxconsultants.eu OR pricewaterhousecoopers-tax-consultants.eu
Not allowed: tax.eu or consultants.eu

Allowed: pricewaterhousecoopers.eu
Not allowed: pwc.eu or pricewaterhousecooperstaxconsultants.eu

Not allowed: ca.eu as "ca" is the Alpha-2 country code for Canada

Allowed: price-waterhouse-coopers.eu
Not allowed: pricewaterhousecoopers.eu

Allowed: cooperslybrand.eu, coopers-lybrand.eu, coopersandlybrand.eu, coopersetlybrand.eu, coopersundlybrand.eu, coopersenlybrand.eu etc

Allowed: candl.eu, c-l.eu, cundl.eu etc
Not allowed: cl.eu as "cl" is the Alpha2 country code for Chile

Allowed: abcdeu.eu or abcdcom.eu and abcd-eu.eu or abcd-com.eu
Not allowed: abcd.eu

Allowed: big-company.eu or bigcompany.eu

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23. What types of Registered Trademark are valid?

If the applicant’s Prior Right is based on a registered trademark, the trademark must be:
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24. Are Device/Picture Marks protected and to what extent?

Some Device/Picture Marks (figurative signs) are protected. Please read our document on this subject which is here.

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25. What will be the validation process for trademarks which have been licensed or transferred?

Can licensees secure their intellectual property rights in .eu? e.g. a registered trademark held by a Japanese parent company with a subsidiary in Spain?

Yes they can. In Phase 2 as well as Phase 1 of Sunrise.

According to Article 12(2) of the European Commission's Public Policy Rules, licensees of a registered trademark CAN apply for the corresponding domain name. There was some confusion previously as to whether applicants would be permitted to apply as licensees during Phase 2 as well as Phase 1 but EURid have now decided that licensees can apply in both phases (for EURid's statement on the subject please see here).

It is important however to understand that the licensing of the trademark must have occurred before EURid receive the application.

i). Licence Declaration for a Registered Trademark

If an Applicant has obtained a licence for a registered trademark referred to above in respect of which it claims a Prior Right, it must enclose with the Documentary Evidence an acknowledgement and declaration form, duly completed and signed by both the licensor of the relevant registered trademark and the Applicant (as licensee). You can find a PDF template of the declaration form on this page - look for Annex 2: Licence Declaration for a Registered Trade Mark. If the Applicant is a sublicensee, it must enclose a second acknowledgement and declaration duly completed and signed by the ultimate owner of the registered trademark concerned and the latter's licensee.

ii). Declaration of a Transfer of a Prior Right

If an Applicant is the transferee of a Prior Right and the Documentary Evidence submitted does not clearly indicate that the Prior Right claimed has been transferred to the Applicant, it shall submit an acknowledgement and declaration form, duly completed and signed by both the transferor of the relevant Prior Right and the Applicant (as transferee). You can find a PDF template of the declaration form on this page - look for Annex 3: Declaration of a Transfer of a Prior Right.

iii). If, for any reasons other than as are referred to in 1 and 2 above, the Documentary Evidence provided does not clearly indicate the name of the Applicant as being the holder of the Prior Right claimed (e.g. because the Applicant has become subject to a name change, a merger, the Prior Right has become subject to a deiure transfer, etc.), the Applicant must submit official documents substantiating that it is the same person as or the legal successor to the person indicated in the Documentary Evidence as being the holder of the Prior Right.

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26. Will pending trademark applications be considered?

No. According to the European Commission, trademark applications do not qualify as a prior right. In order to be accepted, the trademark must either be registered (Phases 1 and 2) or qualify as an “unregistered trade mark” (only Phase 2).

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27. Is an 'unregistered trademark' the same as a pending trademark application (i.e. a trademark that has been applied for but not yet registered by the trademark register)?

No. Unregistered trademarks are NOT the same as trademark applications. In order to obtain protection for an unregistered trademark, specific requirements set forth by national law have to be fulfilled. For further information click here.

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28. Will expedited trade marks be accepted?

Yes, if the domain name applicant can prove that their trademark was registered at least on the date on which EURid received the corresponding domain name application.

Please note that it is not possible to obtain trademark registration via an expedited procedure in every single EU member state.

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29. What do you mean by a 'business identifier'?

There is no uniform definition of what is considered to be a 'business identifier'. Therefore reference needs to be made to national law in order to find out what qualifies as a business identifier.
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30. What is considered the 'official name' of a company?

The 'official name' of a company is the name under which the company is incorporated or under which the company is registered. In member states where no company-name protection exists, the name of the company may still be protected as a trade name or a business identifier.

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31. What documentary evidence will be required to prove that a particular Prior Right exists?

It is important to remember that not all the rights listed above are recognised in every member state. If you apply for a Sunrise registration, you will be required to identify the legal basis that grants the right in community law or the national law of the member state where the right is held and provide documentary evidence which is accepted to demonstrate the right under that law.

In all cases, applicants should refer to EURid's Sunrise Rules and Annex 1 documents, and if necessary seek legal advice in order to determine whether they qualify under a particular Prior Right, and to confirm the exact nature of the documentary evidence that will be required to support an application.

Our document on the documentary evidence required for Sunrise Applications is here.

Note - During both Phase 1 and Phase 2 of the Sunrise Period, applicants will be required to submit documentary evidence proving their Prior Rights within 40 days of the application being accepted by EURid (see 15. above for further details).

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32. Do you have a summary document showing the documentary evidence that will be required to support all Phase 2 Sunrise applications?

Yes we do - it lives here (PDF document).

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Pre-Registration

33. Can I Pre-Register for the Open Registration period?

Open Registration is the first-come, first-served period that will follow the restricted Sunrise Period. We are now accepting Pre-Registration Applications (effectively advance orders). We will submit Applications to the Registry as soon as Open Registration begins (currently scheduled for 7th April 2006). In line with EURid's requirements, we will submit Applications in the order that they were received.

Please be aware that in order to confirm your Application, you will be required to specifically indicate your acceptance of EURid's Terms and Conditions. They can be found in English here as a downloadable PDF file.

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34. What are the requirements for making a Pre-Registration Application?

All applicants must adhere to a strict geographic requirement. Applicants must be:
The address submitted in the Application must be a European address.
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35. What if my Pre-Registration Application is unsuccessful?

If your Pre-Registration Application is unsuccessful for any reason, including non-provision of the necessary EU address or an inability to comply with EURid's Terms and Conditions, we will refund a portion of the total charge. The exact amount will be made clear to you before you pay.
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36. When will I know whether my Pre-Registration Application has been successful or not?

Please note that we will not know whether a Pre-Registration Application has been successful or not for some time. The Open Registration period will follow immediately after the Sunrise, and is currently forecast for 7th April 2006, although timelines may still change. Provided a domain name requested in the Open Registration period is not locked pending Sunrise validation, the result of a Pre-Registration Application will be known shortly after EURid has processed it.

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37. Why is your system telling me that an .eu domain is unavailable when I try to make a Pre-Registration Application?

This means that we have already received a Pre-Registration Application (for the Open Registration period) for that particular domain name. We are only accepting one Pre-Registration Application per domain name.

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